Application Stability to Improve User Experience
For ambitious businesses, every minute of application downtime erodes revenue, weakens compliance, and damages brand trust. Our Application Maintenance and Support services provide proactive monitoring, quick incident response, and structured upgrades—minimizing risk and maximizing uptime. We combine corrective support, adaptive updates, preventive monitoring, and perfective improvements with industry-leading automation, security, and analytics to keep your mission-critical platforms optimized, compliant, and aligned with your operational goals.
Solutions
Our structured approach ensures application maintenance goes beyond firefighting to deliver resilience and ongoing business value.
Corrective
Get application ITIL support, a standard operating procedure, and ensure application security compliance.
Adaptive
Make application enhancements, update device and OS compatibility for mobile apps, and manage application knowledge with a known error database.
Preventive
Achieve SaaS-based multi-tenancy, configurations, patch management, application availability, and error monitoring.
Perfective
Realize application rationalization, continuous service improvement, reporting, and governance through an ITMS-compliant ticketing system.
Our Support Activities
Our Partners
FAQs
1. Why do leadership teams across industries prioritize application maintenance and support today?
The cost of unplanned downtime can be debilitating for a business, making robust maintenance critical for protecting revenue, ensuring compliance, and maintaining a strong brand reputation.
2. How do modern maintenance services use technology to achieve better results?
Innovative providers implement automation and AI-driven predictive analytics to identify and resolve issues before they cause disruptions, leading to a substantial decrease in downtime. ITC Infotech employs BlazePulse, its enterprise-grade AIOps platform, enabling organizations to maintain uptime levels of up to 99.5%. BlazePulse automates self-healing through proactive monitoring and intelligent incident response, greatly reducing IT operations overhead while enhancing system availability and resilience across cloud environments.
3. What market trends are driving businesses to outsource application maintenance?
Escalating software complexity, migration to cloud-based apps, and rising security threats are fueling market growth as businesses seek specialized, cost-effective expertise.
