Streamline IT for Measurable Results
When enterprises face the challenge of streamlining IT operations, optimizing asset management, or modernizing service delivery, they need more than just technology—they need a dependable partner. Across industries, leaders rely on our ServiceNow solutions to address their most pressing business priorities.
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We combine industry-specific insights, proven methodologies, and a library of purpose-built accelerators to deliver initial strategy, consulting, implementation, and ongoing optimization. Result: your ServiceNow investment translates into faster processes, lower costs, and better service quality.
With flexible delivery models and reusable intellectual property, we help enterprises realize value quickly, measuring our success by the impact we have on your operations.
Solutions
IT Workflow Transformation Suite
Unified ITSM, ITOM, and ITAM to reduce silos, streamline operations, boost visibility, and automate IT workflows.
CMDB Maturity Accelerator
Health assessments, reconciliation improvements, governance enhancements, and automated data quality checks for CMDB maturity.
Self-Service Transformation
Virtual agents, Now Assist, and omnichannel interfaces to deflect tickets and improve user satisfaction across customer-facing ops.
Platform Simplification
Streamline overly customized ServiceNow instances for improved performance, maintainability, and long-term scalability.
Strategy and Risk Alignment Suite
Align investments and manage risk with SPM and IRM for informed, goal-driven enterprise decisions.
Services
Comprehensive ServiceNow offerings, ranging from strategy and
transformation to support, testing, and user enablement.
Advisory and Consulting
Drive long-term value with best-practice platform guidance, integration design, and industry-aligned consulting.
Transformation
Implement and scale the ServiceNow platform with native applications, custom apps, migrations, and instance consolidation.
Managed Services
Ensure stability and growth with ongoing platform support, health checks, upgrades, and dedicated MSP offerings.
Testing & Training Services
Support quality releases and user adoption with training, test automation, and change enablement.
Accelerators & Tools
HyperLeap
Accelerate planning, requirements, and coding standards with Golden Images, Service Operations Workspace playbooks, automation workflows, and ready-to-use templates.
GenAI QuickShift
Enable ITSM, CSM, and HRSD automation with minimal configuration using pre-packaged Now Assist and GenAI controller use cases.
ESG Toolbox
Gamify ESG adoption with EcoQuest, simplify risk assessments, and accelerate identification and evaluation of ESG risks with ready-to-deploy workflows.
Platform Optima
Automated platform health accelerator with best-practice checks, developer performance insights, and remediation with effort estimates.
FAQs
1. How do your ServiceNow solutions deliver measurable business results?
We combine industry expertise, proven methodologies, and accelerators to streamline operations, reduce costs, and improve service quality. Our experience shows that optimizing ServiceNow can deliver up to 35% faster process cycles.
2. How quickly can enterprises realize value from ITC Infotech’s ServiceNow accelerators?
With reusable IP and our industry expertise, clients often see improvements within weeks. ServiceNow implementations with our accelerators can cut deployment time by up to 50%.
