Published By: Forbes | Published On: March 22, 2023
In an article titled- Open Hospitality: Transitioning The Hotel Industry To A Cloud Ecosystem With Open Integration for Forbes, Sandeep Kumar, SVP & Head Global Consulting, ITC Infotech deep dives into how the global hotel industry is moving to an experience-driven paradigm, with technology-led initiatives such as open hospitality that will drive hyper-personalization and contextualized guest engagement.
